Returns and Refunds

Refunds
We offer a 100% money-back guarantee on all products that are defective or damaged during delivery. Simply let us know, and we'll provide you with a return address and a replacement or refund, whichever you prefer.

If you are not satisfied with your order, please contact our customer service and we will do our best to help you!

Return costs are the responsibility of the customer.

We do not issue refunds if:

  • your order does not arrive for reasons under your responsibility (for example, an incorrect delivery address provided)

You can submit a refund request within 15 days after the expiration of the guaranteed delivery period (45 days). To do so, send us a message via the "Contact Us" page.